Frequently Asked Questions

Everyone is free to buy our technology products. We are specialized and well known as a strong provider in the education sector and across other commercial sectors. We also supply units for office and home use.

You can shop with us by buying online. Simply browse our items and add them to the cart. Availability of orders and time of delivery will depend on your location. For more information, you can contact our customer service hotline.

We provide tracking numbers at the time the order leaves the warehouse. In some cases, tracking numbers will not appear before our carriers have a chance to make an initial scan of the packages. For Express Shipping, the delay is usually one business day; for airmail packages, delays may be up to three working days. After this initial period, the tracking numbers will appear and work normally.

How the products are shipped to your destination depends on you. Choose whichever shipping option best suits your needs, including Express Air Couriers, Air Mail, Sea Freight, Ex-Works, and Bulk Air Freight.

Yes — we guarantee security for every customer who makes a payment transaction with us. Our servers are secured with DigiCert SSL encryption, and we do not store any credit or financial information such as credit card numbers or CVV codes.

After the orders are sent out, we provide a tracking number so you can effectively track the delivery until it reaches your doorstep.

Minor mistakes on paperwork for international parcels may cause annoying delays or unnecessary extra charges at customs. Our shipping team ensures that all paperwork is handled effectively and efficiently. We accurately fill out everything required for a smooth delivery to the destination — whether to local locations or to remote places, our team makes sure the job is done right.